This study examines the relationship between internal Corporate Social Responsibility (CSR) and organizational commitment in the service sector in Vietnam. Results from a survey of 256 employees indicate that internal CSR has a positive and significant correlation with organizational commitment. More specifically, labor relations, health and safety, training and education had a significant effect on organizational commitment while work-life balance and social dialogue have no significant association with organizational commitment. We have also provided implications, limitations and recommendations for future research.
Nguyen Ngoc Thang and Yves Fassin. The Impact of Internal Corporate Social Responsibility on Organizational Commitment: Evidence from Vietnamese Service Firms.
DOI: https://doi.org/10.36478/ibm.2016.784.792
URL: https://www.makhillpublications.co/view-article/1993-5250/ibm.2016.784.792