International Business Management
ISSN: OnlineISSN: Print 1993-5250
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Factors Affecting Knowledge Management System and Effective Decision Making among Manufacturing SMEs in East Coast Malaysia
Noorshella Bt Che Nawi, Mohd Nazri Bin Zakaria, Abdullah Al Mamun and Nurshahida Binti Mohamad Razali
Page: 396-407 | Received 21 Sep 2022, Published online: 21 Sep 2022
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Abstract
In today’s competitive global business environment, SME’s sustainability largely depends on their effective decision making capacity. This study examines the effect of Tacit knowledge, explicit knowledge, knowledge acquisition, knowledge dissemination and knowledge utilization on knowledge mnagement sstem (kms) and the effect of kms on effective decision-making among the manufacturing SMEs in East Coast Malaysia. This study adopts the cross-sectional design and quantitative methods and collects data from 141 randomly selected SMEs from Kelantan, Pahang and Terengganu States. Findings of this study reveal that tacit knowledge, explicit knowledge, knowledge dissemination and knowledge utilization have a significant positive effect on KMS and KMS has a significant positive effect on effective decision making among the manufacturing SMEs in East Coast Malaysia. Manufacturing SMEs in Malaysia should therefore focus on improving the knowledge management system for effective decision-making.
How to cite this article:
Noorshella Bt Che Nawi, Mohd Nazri Bin Zakaria, Abdullah Al Mamun and Nurshahida Binti Mohamad Razali. Factors Affecting Knowledge Management System and Effective Decision
Making among Manufacturing SMEs in East Coast Malaysia.
DOI: https://doi.org/10.36478/ibm.2018.396.407
URL: https://www.makhillpublications.co/view-article/1993-5250/ibm.2018.396.407