Josephine Ngozi Oko‐Ose, Kenneth Belibodei Wasini and Gift Cornelius Timighe
Page: 336-344 | Received 25 Sep 2024, Published online: 28 Dec 2024
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This study evaluated the characteristics of the work environment of nurses, quality of nursing care services and environmental factors influencing the quality of nursing care in Medical and Surgical Units of University of Benin Teaching Hospital, (UBTH) Benin City. The objectives of the study assessed the characteristics of the nurse’s work environment., determined the level of quality nursing care services and identified environmental factors influencing the quality of nursing care. Descriptive survey research design was employed and a sample of 259 nurses were recruited for the study. Validated questionnaire was administered to the respondents, 251 were retrieved and their responses were analyzed using descriptive statistics. The result obtained revealed seven (7) favourable characteristics of work environment in medical ‐surgical units of UBTH out of twenty‐four variables. The non‐favourable were more than the favourable characteristics in that work environment, therefore the work environment was not favourable for quality nursing care. Quality of nursing care was rated fair, positive and negative environmental factors influencing quality of nursing care services were identified It was concluded that the characteristics fall short of a healthy work environment for high quality care. It was recommended that enhancing the nurse work environment will motivate clinical nurses to provide quality care.
Josephine Ngozi Oko‐Ose, Kenneth Belibodei Wasini and Gift Cornelius Timighe. Assessment of Nurse Work Environment and Quality of Nursing Care in Medical and Surgical Units of a Teaching Hospital South‐South Nigeria.
DOI: https://doi.org/10.36478/10.36478/makrjms.2025.1.336.344
URL: https://www.makhillpublications.co/view-article/1815-9346/10.36478/makrjms.2025.1.336.344