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International Business Management

ISSN: Online
ISSN: Print 1993-5250
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Surveying Satisfaction among Tehran Citizens Towards BRT Transport System

Mahdi Iran-Nejad-Parizi and Ali Akbar Khedmati
Page: 1793-1798 | Received 21 Sep 2022, Published online: 21 Sep 2022

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https://doi.org/10.36478/ibm.2016.1793.1798

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Abstract

BRT system is a bus rapid transit which has been adopted with metro system development by municipality in the form of public transportation in Tehran metropolitan to facilitate public transport and tackle the problem of traffic jams and air pollution. The present study studies the equipment, transport system standards and BRT based on library and field research to survey citizens’ satisfaction in using BRT lines on Chamran freeway. This study uses descriptive-survey method. In this study, standard SERVQUAL questionnaire is used to assess satisfaction of BRT lines users. In order to test the hypothesis, one samp let test is used.

How to cite this article:

Mahdi Iran-Nejad-Parizi and Ali Akbar Khedmati. Surveying Satisfaction among Tehran Citizens Towards BRT Transport System.
DOI: https://doi.org/10.36478/ibm.2016.1793.1798
URL: https://www.makhillpublications.co/view-article/1993-5250/ibm.2016.1793.1798