International Business Management
ISSN: OnlineISSN: Print 1993-5250
Abstract
Using South-South region as the focal point, the study sets out to evaluate the driver and inhibitors of E-banking adoption in Nigeria using both the modified Dinz approach Friedman (Fr) and Chi-square Analytical Techniques. The study examined seventeen of the 25 licensed commercial banks in Nigeria by gathering data via their websites and questionnaire. The study reveals that the adoption level of E-banking is low at both the functionality and interactivity levels. The study also shows that there are factors that drive the of E-banking as an innovation, these factors include ease of use, privacy, accessibility and lower costs while on the other hand, inadequate public power supply, security on transaction, telecommunication/infrastructure as well as lack of knowledge of use reduces the level of E-banking adoption in Nigeria. On the whole, the study submits that banks should install and advance their websites on E-banking provide apply and ensure the existence of adequate security measures that will enhance customer’s convenience, independence and confidence while the government through its agencies should collaborate with banks in the enlightenment/training of individuals on E-banking as well as provide the necessary legal and regulatory of framework of E-banking in the country.
How to cite this article:
Audu Nathan Pelesai. The Dynamics of E-Banking in the South-South Region of Nigeria.
DOI: https://doi.org/10.36478/ibm.2011.388.397
URL: https://www.makhillpublications.co/view-article/1993-5250/ibm.2011.388.397