Research Journal of Medical Sciences
ISSN: Online 1993-6095ISSN: Print 1815-9346
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A Situational Analysis on Health System Strengthening by Using Smart Phone for E‐Referrals at Tertiary Health Care Centre in Aspirational Tribal District‐Dahod, Gujarat
Shobhana Dangi, Vidhi V. Shah, Rahul Netragaonkar and Sanjay Kumar
Page: 22-26 | Received 18 Aug 2023, Accepted 04 Sep 2023, Published online: 05 Sep 2023
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Abstract
Referral is a process in which a health worker at one level of the health system, having insufficient resources (drugs, equipment, skills) to manage a clinical condition, seeks the help of a better or differently resourced facility at the same or higher level to assist in. A definition by WHO. In an era of electronic world, everything is going paperless while the most widely used electronic device is cell phone. This give rise to newer method of referrals can be called as e‐referrals. To evaluate the frequency and reasons of references at tertiary health care center (trend analysis). To compare the frequency of referrals before and after using the e‐referral system by different primary health centers. To identify the Primary Health Center’s from where the referrals are being done. A secondary data based research of referral from obstetrics and gynaecology department at tertiary care hospital in Dahod. The referring centres are PHC, CHC, SDH or Sub‐centre. To ease referral the intervention of Whatsapp group was done on 9th May, 2022 connecting tertiary care hospital with the other centres. Thus the referral done recorded before and after the intervention has been analysed. The frequency of the referrals is higher in 2022 as compared to 2021 showing the increasing trend of the referral. Highest referral was done for severe anaemia being 14.5%. There is significant rise in cases post intervention of e‐referral through Whatsapp group. 49.18% of the patients were referred from the Community Health Centres. Highest number of patients were referred from the centre within the 50 km of distance. The referral to tertiary care hospitals are following the increasing trend. Severe Anaemia is the most common cause of referral in the Dahod district. Ereferral increases the frequency of referral.
How to cite this article:
Shobhana Dangi, Vidhi V. Shah, Rahul Netragaonkar and Sanjay Kumar. A Situational Analysis on Health System Strengthening by Using Smart Phone for E‐Referrals at Tertiary Health Care Centre in Aspirational Tribal District‐Dahod, Gujarat.
DOI: https://doi.org/10.36478/10.59218/makrjms.2023.9.22.26
URL: https://www.makhillpublications.co/view-article/1815-9346/10.59218/makrjms.2023.9.22.26