TY  - JOUR
T1  - An Empirical Study on Customer Perception Towards e-Banking Services
AU - Kumar Thoti, Kiran AU - Narendra, V. 
JO  - International Business Management
VL  - 14
IS  - 1
SP  - 1
EP  - 6
PY  - 2020
DA  - 2001/08/19
SN  - 1993-5250
DO  - ibm.2020.1.6
UR  - https://makhillpublications.co/view-article.php?doi=ibm.2020.1.6
KW  - Banking service
KW  -customer relationship
KW  -e-Banking
KW  -ATM
KW  -CDM
AB  - e-Banking know as electronic banking where
all the banking operations like fund transfer, depositions,
bills payments, etc. are through online process. The study
was focuses on banking customer’s options about the
updated banking services for 24 h in a week that operated
throughout the year services, ATM, CDM (Cash Deposit
Machine and money withdrawn). The research was
conducted in Thiruvannamalai, Tamil Nadu. The research
was based on the consumer interested and perception
about usage of electronic banking system and transaction.
The questionnaires or instruments were framed using
likert scale and hypothesis was tested using Chi-square
test.
ER  -