TY  - JOUR
T1  - The Moderating Effect of Organizational Climate on the Relationship Between of
Total Quality Management (TQM) on Organisational Sustainability:
The Case of the Hotel Industry in Saudi Arabia
AU - Al-Matari, Ebrahim Mohammed AU - Alharbi, Khalid AU - Yusoff, Rushami Zien 
JO  - International Business Management
VL  - 11
IS  - 2
SP  - 350
EP  - 356
PY  - 2017
DA  - 2001/08/19
SN  - 1993-5250
DO  - ibm.2017.350.356
UR  - https://makhillpublications.co/view-article.php?doi=ibm.2017.350.356
KW  - organisational sustainability
KW  -organisational climate
KW  -Total Quality Management (TQM)
KW  -UUM
KW  -support
AB  - This study aimed to investigate the moderating impact of organizational climate on the Total Quality
Management (TQM) organizational sustainability relationship in the context of the Saudi hotel industry firms.
It also aimed to examine the direct relationship between TQM and organizational sustainability. The sample of
the study consisted of 204 middle managers working in 932 hotels located in five Saudi cities namely Mecca,
Madinah, Riyadh, Jeddah and the Eastern Province. After collection, data was analyzed with the help of Partial
Least Squares (PLS) structural equation modeling. Based on the obtained analysis results, a positive and
significant relationship was found between TQM and organizational sustainability indicating support for H1
and a positive and significant moderating effect exists from organizational climate on the relationship between
TQM and organizational sustainability in the context of the Saudi hotel industry firms. Some suggestions for
the further extension of the study were provided at the end.
ER  -