TY  - JOUR
T1  - The Effect of Empowerment, Employee’s Working Environment and Perceived
Organizational Support on Loyalty and Citizenship Behavior of Employees
(Case Study: Social Security Organization of Khuzestan Province)
AU - Ghanavati, Babak AU - Albonaiemi, Ebrahim AU - Andervaj, Lila 
JO  - International Business Management
VL  - 10
IS  - 29
SP  - 6593
EP  - 6600
PY  - 2016
DA  - 2001/08/19
SN  - 1993-5250
DO  - ibm.2016.6593.6600
UR  - https://makhillpublications.co/view-article.php?doi=ibm.2016.6593.6600
KW  - Empowerment
KW  -employees working environment
KW  -perceived organizational support
KW  -loyalty
KW  -citizenship behavior
AB  - The aim of present research is investigate the effect of empowerment, employee’s working
environment and perceived organizational support on loyalty and citizenship behavior of employees. Present
research is applied with regard to the aim. Also, present research based on the data collection method is
descriptive-correlational research. With regard to the aim, this research has been conducted in the Social
Security employees of Khuzestan province. Thus, Statistical population of this research includes Social
Security employees of Khuzestan province. To analyze the data has been used descriptive and descriptive
Statistics through SPSS22 and Smart PLS Software’s. This research has been conducted by using the
questionnaires. With regard to the Cochran formula, the sample size has been estimated 169 peoples. In order
to evaluate the validity of the data achieved through instrument (questionnaire) readers, advisors and experts.
The internal reliability of the items was verified by computing the Cronbach’s alpha. Research findings are as
follows: employee empowerment have a significant and positive impact on job satisfaction; employees working
environment have a significant and positive impact on job satisfaction; perceived support have a significant
and positive impact on job satisfaction; job satisfaction have a significant and positive impact on citizenship
behavior and job satisfaction have a significant and positive impact on employee loyalty.
ER  -