TY  - JOUR
T1  - The Linkage Between Stress And Organizational Citizenship Behavior
AU - Soo, Hooi Sin AU - Ali, Hassan 
JO  - International Business Management
VL  - 10
IS  - 14
SP  - 2713
EP  - 2718
PY  - 2016
DA  - 2001/08/19
SN  - 1993-5250
DO  - ibm.2016.2713.2718
UR  - https://makhillpublications.co/view-article.php?doi=ibm.2016.2713.2718
KW  - Stress
KW  -types of stress
KW  -organizational citizenship behavior
KW  -commercial bank
KW  -Malaysia
AB  - In today’s volatility environment, organizations constantly looking for a way to engage their employees.The demand for Organizational Citizenship Behavior (OCB) is increasing in views of OCB contribute to long-term profitability. However, it is truly depends on the willingness of the employees to perform OCB.As such, it is interesting to know if employees who suffered from stress will or will not willing to perform OCB. A sample of 472 bank officers from commercial banks in Malaysia were participated in this survey. The results of multiple regression analysis showed a significant negative impact of emotional stress on organizational citizenship behavior. It is critical for bank managers to be aware of employees’ stress and help them reduce their stress which could in return increase their willingness to engage in organizational citizenship behavior in organization.
ER  -