TY  - JOUR
T1  - Organizational Citizenship Behavior Evaluation: Insights from Local Government Agency in Malaysia
AU - Ibrahim, Rashidah Mohamad AU - Ghani, Mazuri Abd AU - Hashim, Noorul Hafizah AU - Amin, Aziz AU - Salleh, Munir 
JO  - International Business Management
VL  - 10
IS  - 9
SP  - 1592
EP  - 1598
PY  - 2016
DA  - 2001/08/19
SN  - 1993-5250
DO  - ibm.2016.1592.1598
UR  - https://makhillpublications.co/view-article.php?doi=ibm.2016.1592.1598
KW  - Organizational citizenship behavior
KW  -local government
KW  -leader-member exchange
KW  -organizational communication
KW  -job satisfaction
KW  -Malaysia
AB  - The local government, the third-tier in Malaysian government structure, has been identified as one of the important government agencies mandated to drive the economic growth and development of a particular district and its residents. Since local governments, in general are faced with financial and administrative constraint that could jeopardize the operational efficiencies, Organizational Citizenship Behavior (OCB) is the identified vehicle to promote overall organizational effectiveness at a relatively low cost. A preliminary study on a local government agency was conducted using structural equations modeling Partial Least Squares (PLS) approach.Statistical analysis on measurement model in assessing reliability and validity and structural model in testing the hypothesized relationship provided indicative support of a good model in predicting Organizational Citizenship Behavior (OCB).
ER  -