TY  - JOUR
T1  - Mediating Role of Employee Emotional Exhaustion in the Stress-Deviance Linkage
AU - Ahmad, Aminah AU - Omar, Zoharah AU - Radzali, Farah Mardiana 
JO  - The Social Sciences
VL  - 12
IS  - 4
SP  - 666
EP  - 673
PY  - 2017
DA  - 2001/08/19
SN  - 1818-5800
DO  - sscience.2017.666.673
UR  - https://makhillpublications.co/view-article.php?doi=sscience.2017.666.673
KW  - Job stress
KW  -deviant behavior
KW  -emotional exhaustion
KW  -human resource
KW  -management
AB  - Drawing from general strain theory and conservation of resources theory, we tested a mediation in
which job stress is the predictor and workplace deviant behavior is the outcome with emotional exhaustion as
the mediator. Using survey data from 261 public service employees in Malaysia we conducted structural
equation modelling analysis. The results supported the proposed model. The stress-deviance linkage is
significant and emotional exhaustion mediates the relationship between job stress and workplace deviant
behavior. Emotional exhaustion resulting from the experience of stress further increases employee engagement
in deviant behavior. The findings suggest that emotional exhaustion as a strain factor plays an important role
in further understanding the effect of job stress on workplace deviant behavior. We discuss theoretical as well
as practical implications of the findings for human resource management and recommendations for future
research.
ER  -