TY  - JOUR
T1  - A Review of Physical and Non-Physical Facilities Performance on Student
Satisfaction in Northern Nigerian Universities
AU - Abdullahi, Isa AU - Yusoff, Wan Zahari Wan AU - Gwamna, Emmanuel 
JO  - The Social Sciences
VL  - 12
IS  - 4
SP  - 600
EP  - 608
PY  - 2017
DA  - 2001/08/19
SN  - 1818-5800
DO  - sscience.2017.600.608
UR  - https://makhillpublications.co/view-article.php?doi=sscience.2017.600.608
KW  - Physical facilities
KW  -non-physical facilities
KW  -performance
KW  -students satisfaction
KW  -unsatisfied performance
AB  - Facilities have the important role to ensure the quality of teaching and learning with respect to
achieving quality of education. The purpose of this study is to discuss the conceptual model on measuring the
physical and non-physical facilities performance of Northern Nigerian Universities and how the performance
affect student’s satisfaction with the facilities. Nigerian universities are in crises and characterized by decline
in quality of teaching and learning due to poor facilities which led to unsatisfied performance of staff and
students. Archival research was done where previous related research studies were reviewed. The data was
obtained from journal articles, conference proceedings and books. The research is expected to be beneficial o
students and staff in improving the learning facilities across Nigerian universities. The model is based on the
interaction of physical University facilities and the non-physical element’s performance based on the student’s
experiences that determine their overall satisfaction with the University facilities.
ER  -