TY  - JOUR
T1  - Efficiency of Secondary School Teachers in Conducting
Various Cultural Counseling Services
AU - Shah, Kamarul Md AU - Talib, Jasmi Abu AU - Mukhtar, Farah 
JO  - The Social Sciences
VL  - 12
IS  - 9
SP  - 1577
EP  - 1584
PY  - 2017
DA  - 2001/08/19
SN  - 1818-5800
DO  - sscience.2017.1577.1584
UR  - https://makhillpublications.co/view-article.php?doi=sscience.2017.1577.1584
KW  - Counseling teachers
KW  -multicultural counseling efficiency
KW  -counseling process
KW  -culture
KW  -race
AB  - Multicultural counseling competencies are one of the important aspects to the practice of counseling
teachers in order to provide effective counseling services. However, studies of multicultural counseling
competencies among counseling teachers in Malaysia are still not sufficient to serve as a referral source. This
study aims to identify the level of multicultural counseling competencies as a whole and by domain competence
as practiced by counseling teachers in Malaysia. The study also aims to identify the difference levels of
multicultural counseling efficiency of the respondents based on gender, race, level of education and
professional experience in the counseling area. This study consisted of 275 counseling teachers who had been
randomly selected in one of the states in Malaysia. The instrument used in this study was developed by the
researchers based on the theory, interviews, expert panel and also reviews of literature. The findings showed
that the overall mean score of the respondent’s multicultural counseling competency level is at a high level.
While in terms of the mean levels of competence in accordance with the awareness, knowledge and cultural
skills domains are at a high level compared to the domain of consciousness which was at a moderate level. The
study also found that there were significant differences in the level of multicultural counseling competencies
among the respondents based on the level of education. In contrast, there were no significant differences in
the efficiency of the respondents based on gender, race and professional experience. This study suggested
implications for counseling training in improving the efficiency of multicultural counseling.
ER  -