TY  - JOUR
T1  - The Assessment of e-Government Initiatives in the Republic of Kosovo
AU - Doli, Valeart AU - Racz, Fridrich AU - Oteenaskova, Tereza AU - Bures, Vladimir 
JO  - The Social Sciences
VL  - 12
IS  - 1
SP  - 119
EP  - 124
PY  - 2017
DA  - 2001/08/19
SN  - 1818-5800
DO  - sscience.2017.119.124
UR  - https://makhillpublications.co/view-article.php?doi=sscience.2017.119.124
KW  - Efficiency
KW  -e-government
KW  -strategy
KW  -questionnaires
KW  -Republic of Kosovo
AB  - The aim of this manuscript is to evaluate the e-government initiatives in the Republic of Kosovo
(current state in 2015). Secondary data were analyzed in the literature review while the collection of primary data
was done through an online survey with the citizens of the country. The use of secondary data resulted with
a thorough situational analysis on interoperability, electronic services, network, hardware and software of the
e-government in Kosovo. The collection of the primary data gave for the first time a glimpse of the
e-government efficiency in Kosovo. Moreover, using the same design of the questionnaires as were used in
the similar survey for the EU 27+ countries enabled the easy comparison of the results between two surveys.
An initiative was transformed into a real strategy while being advertised with pomposity by the Kosovo
Government in 2008. Until now it has fallen short in implementation and enabling its citizens to interact with the
public agencies and its officials.
ER  -