TY  - JOUR
T1  - The Moderating Effect of Employee Personality in the Relationship Between
Job Design Characteristics and Organizational Citizenship Behavior
AU - Krishnan, Ramesh AU - Ismail, Shafinar AU - Loon, Koe Wei AU - Muthusamy, Geetha 
JO  - The Social Sciences
VL  - 12
IS  - 6
SP  - 1014
EP  - 1023
PY  - 2017
DA  - 2001/08/19
SN  - 1818-5800
DO  - sscience.2017.1014.1023
UR  - https://makhillpublications.co/view-article.php?doi=sscience.2017.1014.1023
KW  - Job characteristics
KW  -job autonomy
KW  -social support
KW  -organizational citizenship behavior
KW  -employee personality
AB  - Although, previous researchers have paid significant attention to the effect of job design characteristics on employee involvement in Organizational Citizenship Behavior (OCB) few have specifically examined the joint effect of job design characteristics and employee personality on employee involvement in OCB. This study aimed to examine the role of employee personality (agreeableness) as a moderator in the job design characteristics-OCB relationship. A total of 443 employees from public healthcare institutions in Malaysia participated in this quantitative study. A moderated hierarchical regression analysis revealed a positive effect of research design characteristics (autonomy, skill variety, feedback, task significance, task identity, social support, physical demand and psychological demand) with OCB. The result shows a significant interaction between research design characteristics (autonomy and social support) and agreeableness personality in predicting OCB. Consistent with past findings, the effect of autonomy and social support on OCB was stronger for those respondents high in agreeableness than for those respondents low in agreeableness personality. Managerial implications and directions for future research are discussed.
ER  -