TY  - JOUR
T1  - The Influence of TQM on Project Performance: The Case of Construction
Organizations in Malaysia
AU - Jong, Cherng Yee AU - Lew, Tek Yew AU - Sim, Adriel K.S. 
JO  - The Social Sciences
VL  - 11
IS  - 31
SP  - 7547
EP  - 7552
PY  - 2016
DA  - 2001/08/19
SN  - 1818-5800
DO  - sscience.2016.7547.7552
UR  - https://makhillpublications.co/view-article.php?doi=sscience.2016.7547.7552
KW  - Total Quality Management (TQM)
KW  -project performance
KW  -construction organizations
KW  -construction industry development board
KW  -gain and sustain competitive
AB  - Total Quality Management (TQM) is well-known and recognized as a working method to improve the overall construction performance in terms of speed and quality on many countries (Harrington, Voehl and Wiggin). It has been widely accepted as the stimulator for performance improvement in the construction industry. However, there is a lack of relevant studies that exclusively focus on the relationship between TQM and project performance. Hence, the objective of this study is to explore the relationship between TQM and project performance in the construction organizations in Malaysia. Data will be collected from organizations listed in the Construction Industry Development Board (CIDB) Malaysia. Two elements will be explored: TQM and project performance. A structured questionnaire comprising three sections: respondent profile, tqm and project performance distributed to the respondents through emails and/or post. SPSS analysis will be conducted for pearson’s correlation analysis and regression analysis on the data collected. The outcomes of this study provide useful insights on the implications of TQM on project performance on construction organizations. It helps industry practitioners to determine their area of improvements in TQM for better project performance to gain and sustain competitive advantage in the construction industry.
ER  -