TY  - JOUR
T1  - Studies on the Application of Information System Online University
Based on Civitas Academic Satisfaction Level
(Case Study in Indonesia University of Education)
AU - Setiawan, Wawan AU - Abdulkarim, Aim 
JO  - International Journal of Soft Computing
VL  - 12
IS  - 4
SP  - 240
EP  - 246
PY  - 2017
DA  - 2001/08/19
SN  - 1816-9503
DO  - ijscomp.2017.240.246
UR  - https://makhillpublications.co/view-article.php?doi=ijscomp.2017.240.246
KW  - business
KW  -manager
KW  -academic business processes
KW  -level of satisfaction
KW  -Information systems
AB  - Universities generally have developed applications online information systems in managing academic
activities, ranging from student selection, contract courses, management courses, management of student
grades, research management, management literature, faculty performance, profile lecturers, expertise faculty,
finances, facility assets, management test session, until the management graduation. User information system
includes university academic units consisting of leaders and lecturers, supporting units consists of the
leadership and staff and students. The success of the implementation of an online information system one of
which can be seen from the level of satisfaction of the users. This research is a case study at Indonesia
University of Education. The study was conducted through survey method using a questionnaire and
interviews were developed from the conceptual model of information system and involving 1183 respondents.
The instrument consisted of questionnaires and interviews on 4 categories: very satisfied, satisfied no satisfied
and did not know. The results showed the level of user satisfaction on the online information system of
Indonesia University of Education fair valued at an average (three) of the maximum (four). Students showed
the highest level of satisfaction followed by academic units and the lowest satisfaction level shown by the
supporting units. Student responses showed the most consistent level of satisfaction or stable among all
respondents in all aspects of the system. The response no satisfied and do not know most shown by
supporting units. Quality processes and collaboration is a component system that shows the lowest level of
satisfaction by academic and supporting units. To support the follow-up development and management of
online information systems, need to be prepared holistically. Online information system needs arrangements
which refers to the university business processes. The development of online information systems need to be
more mature planning equipped with regulations, business processes and standard operating procedures as
well as a comprehensive understanding of the parties of developers and users. Operasioal management system
online information need to be equipped with adequate resources manager of both number and competence. The
unis leadership of the university needs to regularly monitor and evaluate the operation of online information
management system and compliance with business processes. The implementation of online information needs
to be disseminated continuously by developers to users.
ER  -