TY  - JOUR
T1  - Image of the Post and Telegraph Organization
AU - SİPAHİ, Esra AU - Ngoc Huy, Dinh Tran 
JO  - Journal of Engineering and Applied Sciences
VL  - 15
IS  - 22
SP  - 3648
EP  - 3653
PY  - 2020
DA  - 2001/08/19
SN  - 1816-949x
DO  - jeasci.2020.3648.3653
UR  - https://makhillpublications.co/view-article.php?doi=jeasci.2020.3648.3653
KW  - Postal and telegraph corporation
KW  -corporate image
KW  -postal services
KW  -service sector
AB  - Today, although, there are empirical studies on
corporate image perception when the literature is scanned,
it has been found that there is no research on corporate
image regarding postal and telegraph corporation. The
purpose of this research, PTT which is important in the
service sector is to reveal how the corporate image
perceived by citizens living in Turkey. In this study, a
questionnaire was applied via. google form to 4050
participants who were selected by simple random
sampling method. Incomplete forms were not included in
the analysis. The 3192 questionnaires were analyzed.
According to the results of the research, the reason why
the participants prefer the company is due to the economic
cost of the service. In addition, it is revealed that there are
temporal problems regarding the product delivery
process.
ER  -