TY  - JOUR
T1  - The Impact of Six Sigma Adoption on Performance of Jordanian’s Pharmaceutical Firms
AU - Salameh Almasarweh, Mohammad 
JO  - Journal of Engineering and Applied Sciences
VL  - 15
IS  - 18
SP  - 3339
EP  - 3344
PY  - 2020
DA  - 2001/08/19
SN  - 1816-949x
DO  - jeasci.2020.3339.3344
UR  - https://makhillpublications.co/view-article.php?doi=jeasci.2020.3339.3344
KW  - Six sigma
KW  -performance
KW  -pharmaceutical
KW  -significant
KW  -standard deviation
AB  - This study aims to show the impact of
applying six sigma methodologies on performance of
pharmaceutical firms in Jordan. For the purpose of
gathering, the data a well-structured questionnaire has
been developed, the population includes all workers and
service recipients of pharmaceutical firms while the
sample considered those who are directly dealt with or
related to the total quality management which consisted of
senior management and departments related to the overall
quality, unit managers and heads of departments. A
correlational descriptive analytical method was used for
data analysis and hypotheses testing. A number of
statistical tools and methods were used such as the
arithmetic mean, standard deviation and canonical
analysis. The results reached showed the existence of the
effect which is statistically significant at the level of
significance (0.05 α≤ standards for six sigma; continuous
improvement, customer focus, prevention, commitment
and support of senior management) on performance.
Therefor, it has been conclude that the effect six sigma on
the firm’s performance is an important topic and needs to
be studied deeper, especially in the present time, due to its
impact on the reality and the future of the surveyed firms.
The study recommends that its highly needed to always
gain the support of senior management to adopt six sigma
style and improved service that satisfies customer’s needs
and desires.
ER  -