TY  - JOUR
T1  - Technology Skills Improvement to Unlock the Potentials for Strengthening
Medium Enterprises Employees Entrepreneurial
Activities in Digital Economy
AU - Muhammadu, Babalulu Madu-Saba AU - Onah, Ogechukwu AU - O. Olinya, Timothy AU - U. Agbo, Solomon AU - C. Ezemma, Joseph AU - Onah, Fredrick AU - Honesta .C, Anorue, AU - Madueke Onu, Francis AU - Ugwoke, Ernest O. AU - Suleiman, Abdullahi Faruk 
JO  - Journal of Engineering and Applied Sciences
VL  - 15
IS  - 7
SP  - 1876
EP  - 1886
PY  - 2020
DA  - 2001/08/19
SN  - 1816-949x
DO  - jeasci.2020.1876.1886
UR  - https://makhillpublications.co/view-article.php?doi=jeasci.2020.1876.1886
KW  - entrepreneurial activities
KW  -medium enterprise’s employees
KW  -potentials
KW  -Technology skills
KW  -digitaleconomy
AB  - Medium enterprises employees in Kwara State, Nigeria lack essential technology skills to carry out
business transactions in digital economy for profit. They could not manipulate e-gadgets meant for selling,
receipt and payment digitally. This makes them encounter losses of cash in business through armed robbery
leading to losses of cash, life and closure of businesses. This study identified technology skills improvement
needs of medium enterprises employee that could help them unlock their potentials in digital economy for
success in their various enterprises. Three research questions were answered by the study while three hypothesis
were formulated and tested at 0.05 level of significance. The study adopted action group design supported by
the function of the industry approach. The population for the study was 655 comprising 620 medium enterprises
employees, 21 electronic bank officials and 14 lecturers of business education. The sample of the study was 185
made up of 150 employees selected through stratified random sampling technique (balloting) and the 21
electronic bank officials and the 14 lecturers of business education. Structured questionnaire was used to collect
data from the respondents. Three experts in the area of study validated the instrument while Cronbach alpha
reliability method was used to ascertain the internal consistency of the items and a reliability coefficient of 0.83
was obtained. 100 and 85 copies of the questionnaire were administered to the respondents in their various
locations based on skill importance and the performance level, however, 100 and 73 copies or 93.61% of the
level of were returned. Need gaps analysis techniques was involved in the identification of skills where
employees required improvement. The study found out that the employees need skill improvement in: 21
computing skills, 30 online business skills and 16 point-of-sale machine skills for the profitability of their
enterprises. It was therefore, recommended that since, the employees required skill improvement, they should
be retained in all the technology skills where they required improvement for the purposes of unlocking their
potentials for effective performance in digital economy.
ER  -