TY  - JOUR
T1  - Determinants of Staff’s Knowledge of Insurance
Companies from the Patient’s Bill of Rights
AU - Kazemzadeh, Farzaneh AU - Kahouei, Mehdi AU - Sadeghi, Malihe AU - Ahmadi, Zahra AU - Moghadam, Marzieh Aziz AU - Saryazdi, Mahboobeh Ahangar 
JO  - Research Journal of Medical Sciences
VL  - 9
IS  - 3
SP  - 128
EP  - 132
PY  - 2015
DA  - 2001/08/19
SN  - 1815-9346
DO  - rjmsci.2015.128.132
UR  - https://makhillpublications.co/view-article.php?doi=rjmsci.2015.128.132
KW  - sufficient
KW  -awareness
KW  -direct correlation
KW  -insurance
KW  -Justice
AB  - Health insurance as a part of welfare and social security system of the country is continuously
undergoing changes and reforms in order to improve the quality, set up ice, increase coverage, enhance patient
satisfaction, etc. However, no study has been conducted yet to evaluate the dimensions of patient’s rights in
insurance organizations and to determine how much this organizations are familiar with the Patient’s Bill of
Rights. Therefore, this study was aimed to evaluate the knowledge of employees working in insurance
companies about the Patient’s Bill of Rights and the related influencing factors. This study was performed on
insurance companies in Semnan City, Iran, in 2015. In this study, a census method was used. A researcher made
questionnaire has been used in this study. The 168 (93%) had inadequate awareness. Logistic regression
analysis showed that job experiences (OR = 1.136, p = 0.002, 95% CI) has a direct correlation with increasing
of awareness. The results indicated that a small number of employees working in insurance companies had
sufficient knowledge about different aspects of patient’s rights. The results of regression analysis showed that
the work environment could affect the awareness of employees.
ER  -