TY  - JOUR
T1  - Social Media Impact on Employee Productivity at the Workplace: A Review
AU - Mohamed, Shahrulanuar AU - Sidek, Safiah AU - Izharrudin, Siti Zakiah AU - Kudus, Norliah AU - Hassan, Mahadi Abu 
JO  - Asian Journal of Information Technology
VL  - 16
IS  - 1
SP  - 32
EP  - 37
PY  - 2017
DA  - 2001/08/19
SN  - 1682-3915
DO  - ajit.2017.32.37
UR  - https://makhillpublications.co/view-article.php?doi=ajit.2017.32.37
KW  - Social media
KW  -social network
KW  -categories
KW  -employees productivity
KW  -Malaysia
AB  - Social media has become a common sight in many organisations. It has been regarded as an important
means of personal and organizational communication. However, the organization faces big challenges toward
the threats of social media utilization among employees such as disruption of their productivity. Thus, this
study conducted a literature review to identify the types of social media used by employees at the workplace
and its impact on the employees’ productivity at the workplace. Using a systematic approach to analyse the
literature, 37 Articles or studies have been selected for the review. It was found that it was found that the social
media has become a common medium of communication for employees to collaborate, integrating and sharing
knowledge among colleagues in organization. Further, it is categorized into social network (Facebook, Twitter,
MySpace, LinkedIn, YouTube, etc.) email, blog, messaging, forums, Wikis and many others. The use of social
media has brought benefits and challenges to the organizations. Further, the positive and negative impacts of
social media usage were presented as well. Most of the studies selected indicated that social media usage is
beneficial to the personal and organization productivity. It was found that most of the studies provided their
finding based on cross-sectional data, in which they are unable to provide actual causality of the usage factor
that really impacts the productivity of the employees at the workplace. This review is expected to contribute
knowledge and practices for future study in identifying the causality of social media usage on employee
productivity. This is important as the causality of the usage factor that contribute to harmful effects to the
organization productivity can be tackled and intervened by using the intervention model of internet addiction.
ER  -