@article{MAKHILLJEAS2020152219485,
    title = {Image of the Post and Telegraph Organization},
    journal = {Journal of Engineering and Applied Sciences},
    volume = {15},
    number = {22},
    pages = {3648-3653},
    year = {2020},
    issn = {1816-949x},
    doi = {jeasci.2020.3648.3653},
    url = {https://makhillpublications.co/view-article.php?issn=1816-949x&doi=jeasci.2020.3648.3653},
    author = {Esra and},
    keywords = {Postal and telegraph corporation,corporate image,postal services,service sector},
    abstract = {Today, although, there are empirical studies on
corporate image perception when the literature is scanned,
it has been found that there is no research on corporate
image regarding postal and telegraph corporation. The
purpose of this research, PTT which is important in the
service sector is to reveal how the corporate image
perceived by citizens living in Turkey. In this study, a
questionnaire was applied via. google form to 4050
participants who were selected by simple random
sampling method. Incomplete forms were not included in
the analysis. The 3192 questionnaires were analyzed.
According to the results of the research, the reason why
the participants prefer the company is due to the economic
cost of the service. In addition, it is revealed that there are
temporal problems regarding the product delivery
process.}
    }