@article{MAKHILLJEAS201914717640,
    title = {Organizational Citizenship Behavior as Mediation Effect of Employee
Engagement Dimensions on Employee Performance
(Study in Non-Star Hotel, Bali, Indonesia)},
    journal = {Journal of Engineering and Applied Sciences},
    volume = {14},
    number = {7},
    pages = {2146-2151},
    year = {2019},
    issn = {1816-949x},
    doi = {jeasci.2019.2146.2151},
    url = {https://makhillpublications.co/view-article.php?issn=1816-949x&doi=jeasci.2019.2146.2151},
    author = {Ida Ayu,Ni Nyoman,Desak Ketut and},
    keywords = {Employee engagement,vigor,dedication,absorption,organizational citizenship behavior,employee performance},
    abstract = {This study aims to determine the effect of employee engagement dimensions on organizational
citizenship behavior and performance of non-star hotel employees in Bali. This study supported 150
respondents who are employees of non-star hotels in Bali. The analysis was performed using structural
equation modeling SmartPLS 2.0. The results showed that the dimensions of vigor and dedication showed a
significant positive effect on organizational citizenship behavior and employee performance but the absorption
dimension showed no significant effect on OCB and employee performance. The results of this study also
indicate that OCB is able to mediate partially the relationship of vigor dimension and dedication to employee
performance. Based on three dimensions of employee engagement, the vigor dimension contributes most
strongly to OCB while dedication contributes most strongly to employee performance. Of the four factors linked
to performance, OCB has the greatest contribution.}
    }