@article{MAKHILLJEAS201914517521,
    title = {Healthcare Stakeholder’s Perspectives of the Determinants of Quality
Healthcare Services Provision in Nigeria},
    journal = {Journal of Engineering and Applied Sciences},
    volume = {14},
    number = {5},
    pages = {1676-1681},
    year = {2019},
    issn = {1816-949x},
    doi = {jeasci.2019.1676.1681},
    url = {https://makhillpublications.co/view-article.php?issn=1816-949x&doi=jeasci.2019.1676.1681},
    author = {Blessing,Agnes,Nnenna,Chihurumnanya and},
    keywords = {Quality,determinants,healthcare services,stakeholders,Nigerian healthcare organizations,quality},
    abstract = {People’s health and wellbeing depend on the quality of healthcare services provided by healthcare
organizations. This study aimed to investigate the determinants of the quality of healthcare services provided
in Nigerian healthcare organization. The study was based on descriptive research design. The sample for the
study consisted of 650 healthcare stakeholders selected from the 36 states of Nigeria. The 36 states constituted
36 clusters (cluster sampling techniques). The simple random method (balloting) was used to select 10 states
out of the 36 clusters. A total of 65 healthcare stakeholders were chosen from each of the 10 states (clusters),
using the simple random method of sampling. Overall, a total of 650 healthcare stakeholders were used for the
study. The study showed the following results: the majority of the healthcare stakeholders were females
(58.5%); between the ages of 31-50 years (41.5%); Possessed a degree as their highest educational
qualifications (51%) were married (60.5%) and were healthcare providers (32.3%). Available data indicated that
the determinants of the quality of healthcare services provision in Nigerian healthcare organizations included
provider-related factors (91.0%), organizational-related factors (84.6%) and patient-related factors (63.4%). The
quality of healthcare services provision in Nigerian healthcare organizations is determined by provider-related
factors, organization-related factors and patient-related factors, respectively. The Nigerian health care system
should support quality improvement activities, effective leadership and partnership development to ensure
sustainability and effectiveness in the provision of quality healthcare services.}
    }