@article{MAKHILLJEAS2017122014899,
    title = {A Study of the Relation between the Quality Perceived by Medical
Tourists and Costumer Satisfaction},
    journal = {Journal of Engineering and Applied Sciences},
    volume = {12},
    number = {20},
    pages = {5109-5115},
    year = {2017},
    issn = {1816-949x},
    doi = {jeasci.2017.5109.5115},
    url = {https://makhillpublications.co/view-article.php?issn=1816-949x&doi=jeasci.2017.5109.5115},
    author = {A. and},
    keywords = {Perceived quality of medical care,perceived quality of service,costumer satisfaction,Iraqi medical tourists in Imam Reza Medical Center,AMOS,sample},
    abstract = {The aim of this study is to investigate the relation between the quality perceived by medical tourist
and costumer satisfaction. This model consists of independent variables: perceived quality of medical care and
perceived quality of service and an intervening dependent variable: costumer satisfaction. The research method
is descriptive/survey. The sampling method is random-stratified sampling. Cochran formula was used to
determine the size of sample. To gather data, a closed questionnaire with likert scale values was administered
among 384 Iraqi medical tourists who attended Imam Reza Medical Center in Kermanshah, Iran. Path analysis
method was used to test the hypothesis and AMOS Software was utilized for statistical analysis of data. The
results demonstrate a positive significant relation between variables.}
    }