@article{MAKHILLJEAS2017121114511,
    title = {Bibliometric Analysis of Innovation Capabilities in the
Services Sector (2001-2017)},
    journal = {Journal of Engineering and Applied Sciences},
    volume = {12},
    number = {11},
    pages = {2920-2926},
    year = {2017},
    issn = {1816-949x},
    doi = {jeasci.2017.2920.2926},
    url = {https://makhillpublications.co/view-article.php?issn=1816-949x&doi=jeasci.2017.2920.2926},
    author = {Mercedes,Amelec and},
    keywords = {Innovation capabilities,services sector,bibliometric review,education,innovation},
    abstract = {In order to carry out this study in a preliminary phase, a bibliometric review was carried out on the
innovation capacities in the services sector which allowed to establish the state of the art and the most relevant
research carried out on this area of study in the last years, this inquiry allowed to recognize that the year in
which more studies have been carried out regarding this area has been the year 2013 and that the most cited
and referenced researchers are Bessant and Ackeman. In addition, it was possible to identify that the country
that more related publications has had has been the USA. Together with this investigation, we performed an
analysis of the most used words and most cited reserachers to know the networks of bibliographical information
that are most consulted. This was done through the visual bibliometric analyzer VosViewer in which the
networks of reserachers where the most cited are Bernede and Garrido, Perez and Suri who are evidenced as the
center of the information network and the most used terms are: innovation in service, improvement,
development, education and competitive advantage for the development of this research.}
    }