@article{MAKHILLAJIT20131235752,
    title = {A Comprehensive Review of Engineering Education-Quality
Management Perspective},
    journal = {Asian Journal of Information Technology},
    volume = {12},
    number = {3},
    pages = {104-108},
    year = {2013},
    issn = {1682-3915},
    doi = {ajit.2013.104.108},
    url = {https://makhillpublications.co/view-article.php?issn=1682-3915&doi=ajit.2013.104.108},
    author = {A. Pal and},
    keywords = {Engineering educational institutions,quality management,IEGQM,TQM,lead},
    abstract = {Total Quality Management (TQM) is a business philosophy based 
  upon customer satisfaction. TQM has been used successfully in variety of organizations 
  including manufacturing and service organizations. Even though the TQM concept 
  was first applied in industries in later stages, colleges and universities have 
  gradually started applying the concept to enhance the quality in education. 
  A high quality of engineering education is becoming increasingly important in 
  India and abroad due to globalization and world wide demand for quality engineers. 
  This calls for revitalizing the existing system of engineering education by 
  adoption of integrated quality management approach. The study lists and examines 
  various factors of TQM, identifies frequently used dimensions and critical factors 
  that lead to success of TQM in various educational arena. To conclude this study, 
  the researchers would prefer to suggest the ten successful critical factors 
  of Integrated Educational Quality Management System (IEQMS) for achieving global 
  quality in engineering educational institutions. The IEQMS is nothing but a 
  bundle of global management practices namely Knowledge Management, ISO 9001:2008 
  QMS, ISO 14001:2000 EMS, Occupational Health and Safety Management Systems (OHSAS 
  18001:2007), Lean Management, Six-Sigma (DMAIC methodology) and TQM concepts.}
    }