@article{MAKHILLAJIT2005424872,
    title = {Designing a Knowledge-Based Consumer Support System for the Web},
    journal = {Asian Journal of Information Technology},
    volume = {4},
    number = {2},
    pages = {250-261},
    year = {2005},
    issn = {1682-3915},
    doi = {ajit.2005.250.261},
    url = {https://makhillpublications.co/view-article.php?issn=1682-3915&doi=ajit.2005.250.261},
    author = {Sajjad Zahir},
    keywords = {},
    abstract = {A Knowledge-Based system is designed incorporating the ratings from merchant-comparison engines and personal preferences of customers. This Web-based interactive intelligent system shares and utilizes both expert and community knowledge and contributed ideas. It can potentially lead to a hybrid agent technology that can effectively free online customers from information overload and make e-commerce transactions more efficient and meaningful.}
    }