Tatiana Bouzdine Chameeva , The ANCOM-2 Solution to Support Knowledge Work, International Business Management, Volume 1,Issue 2, 2007, Pages 12-19, ISSN 1993-5250, ibm.2007.12.19, (https://makhillpublications.co/view-article.php?doi=ibm.2007.12.19) Abstract: A knowledge worker today spends more than 70% of his time working collaboratively and not necessarily face to face, the team work often becomes asynchronized in time and place. Group support and a shared vision in this context become extremely important for an overall performance. The ANCOM-2 (Analysis and Comparison of Maps) solution based on the causal mapping technique contributes in many ways to existing research on eliciting knowledge from a group of experts. It combines the strengths of the idiographic approach used to capture the individual knowledge of experts in a form of causal maps and the nomothetic approach used to validate variables and relations between them through a final consensus causal map. The ANCOM-2 solution also proposes a segmentation of a group of experts analysing their reasoning paths. Another advantage of the method worth mentioning is the capacity to elicit knowledge from a group of experts without relying on group interaction and minimizing therefore biases associated with group decision-making. In addition, collective causal maps built by means of ANCOM-2 solution turn into a valuable tool in theory building. The results of several cases illustrate the ANCOM-2 solutions to support knowledge work in management studies. Keywords: Knowledge work;causal mapping;dispersed groups;virtual teamwork;theory building