Elena G.  Semenova, Maria S.  Smirnova, Vladimir A.  Tushavin, 
    Decision Making Support System in Multi-Objective Issues of Quality Management in the Field of Information Technology,
    Research Journal of Applied Sciences,
    Volume 9,Issue 12,
    2014,
    Pages 1078-1081,
    ISSN 1815-932x,
    rjasci.2014.1078.1081,
    (https://makhillpublications.co/view-article.php?doi=rjasci.2014.1078.1081)
    Abstract: The decision making technique for quality control issue based on fuzzy logic is described. The analysis of alternative choice is considered and the solution allowing reduce the human factor impact is provided. An example of the proposed method use is provided. The possibility of the developed method use for decision-making in other areas is specified.
    Keywords: Decision making;fuzzy logic;IT quality;multi-objective optimization;IT;outsourcing