TY - JOUR T1 - User Acceptance of Biometric Authentication in Malaysian ATMs AU - A/p Rasiah, Devinaga AU - Yen, Yuen Yee JO - International Business Management VL - 10 IS - 16 SP - 3607 EP - 3610 PY - 2016 DA - 2001/08/19 SN - 1993-5250 DO - ibm.2016.3607.3610 UR - https://makhillpublications.co/view-article.php?doi=ibm.2016.3607.3610 KW - ATM KW -biometrics KW -performance expectancy KW -social influence KW -behavioural intention to use AB - This research is carried out to examine key factors user acceptance of Automatic Teller Machines (ATM) biometric authentication technology in Malaysian conventional banks. The target population was Malaysian commercial bank customers. The participants were randomly selected. The findings show that both performance expectancy and social influence have significant effects on user adoption of ATM biometric authentication. Therefore, the system developer should develop a biometric ATM system that would be able to validate an ATM user’s identity by comparing the captured gait, palm, voice and signature data with the user’s gait, palm, voice and signature template stored system database. ER -