TY - JOUR T1 - Using Importance-Performance Analysis for Knowledge Capability in Enterprise Resource Planning AU - Candra, Sevenpri JO - International Business Management VL - 8 IS - 4 SP - 209 EP - 213 PY - 2014 DA - 2001/08/19 SN - 1993-5250 DO - ibm.2014.209.213 UR - https://makhillpublications.co/view-article.php?doi=ibm.2014.209.213 KW - Knowledge capability KW -ERP KW -enterprise resource planning KW -importance-performance analysis KW -IPA AB - The purpose of this research is doing several items in knowledge capability in ERP. By using Importance-Performance Analysis (IPA), the gap that happens in knowledge capability is analysis. Data collection using online questionnaire and send to IT experts. The importance-performance analysis grid is divided by two dimensional grid where grid broken into 4 categories: Concentrate here, keep up the good research, low priority and possible overkill to enable each of knowledge capability item to be plotted into the grid. It is a clear and powerful evaluation tool for organization that implement enterprise resource planning to find out items that are doing well and items that need to be improved which require action immediately. The results are useful in identifying which are the items in knowledge capability that should be aware by the organization when implement enterprise resource planning. ER -