TY  - JOUR
T1  - Developing Enterprise Dashboards
AU - Hur, Wonchang 
JO  - Asian Journal of Information Technology
VL  - 8
IS  - 2
SP  - 55
EP  - 60
PY  - 2009
DA  - 2001/08/19
SN  - 1682-3915
DO  - ajit.2009.55.60
UR  - https://makhillpublications.co/view-article.php?doi=ajit.2009.55.60
KW  - Information system
KW  -business process re-engineering
KW  -business process management system
KW  -business activity monitoring
KW  -key performance indicators
KW  -digital dashboards
AB  - BPM system is an information system that is introduced to accelerate process cycle time through automation of repetitive organizational tasks. With growing importance of business process management, functionality of BPM systems is now extended to support the design, analysis and optimization of business processes. In particular, BPM brought in new applications related with managing business processes; Business Activity Monitoring (BAM) and Business Process Analysis (BPA). In this study, we raise four issues regarding the successful implementation of BAM and discuss what companies should do to address them. Specifically, we will focus on the identification of Key Performance Indicators (KPIs), mapping the KIPs to the BPM metrics. Designing the analysis methods and building digital dashboards. By linking BPM and BPA, BAM provides the visibility on what goes on with several major business processes and all the related information that will help managers make a well-informed, timely decision, so that it significantly accelerates the enterprise’s reaction time.
ER  -