@article{MAKHILLIBM202014327501,
    title = {Scale Development for Conflict Management in Academic Environment: Old Wine in a New
Bottle},
    journal = {International Business Management},
    volume = {14},
    number = {3},
    pages = {105-115},
    year = {2020},
    issn = {1993-5250},
    doi = {ibm.2020.105.115},
    url = {https://makhillpublications.co/view-article.php?issn=1993-5250&doi=ibm.2020.105.115},
    author = {Temitope,Taiye,Binuomote,Olaleke,Boma and},
    keywords = {Conflict,conflict management,higher education and scale creation,contribute,resolutio,education},
    abstract = {nflict is said to be ubiquitous, meaning it is
found everywhere there is an existence of human
relationship. The differences in views among people or
organisations can results to group competition on scarce
resources, goal attainment, ideas generation, value
creation and motives that may eventually reflects elements
of conflict within the organisation. For disruptive
innovation to take place in an institutional environment
also conflict is inevitable. However, there are conflicting
views among scholars as regards the management of
conflict in an enterprise, especially, higher education
institutions. While some scholars considered conflict
management as the same as conflict resolution strategies,
few scholars opined that conflict could be managed
through the basic functions of management such as
planning, organising as well as controlling. This study
draws its strength from the second school of thought as
well as from dual concept theory. Extant literature were
systematically reviewed and relevant concepts were
reappraised and discussed. For the purpose of developing
a measuring scale in this regard, interviews were
conducted and the developed questionnaire was assessed
by experts in the field. The necessary psychometric values
were ascertained through the aid of SPSS. This study has
contributed to the body of knowledge by providing a
handy measuring scale for the future researchers in the
area of conflict management. The study recommends that
management of an enterprise and that of higher education
institutions must plan and put structures in place that will
help to control conflict and harness the possible benefits
of conflict for disruptive innovation.}
    }