Tatiana  Kiseleva, Tatiana  Ogorodova, Mergalyas  Kashapov, 
    Reduction in the Quality of Service in Education and Medicine:
The Problem of Burnout Among Social Workers,
    The Social Sciences,
    Volume 11,Issue 29,
    2016,
    Pages 7123-7133,
    ISSN 1818-5800,
    sscience.2016.7123.7133,
    (https://makhillpublications.co/view-article.php?doi=sscience.2016.7123.7133)
    Abstract: Researchers dealing with burnout associate it with reduced psychosomatics. Many scientists
(B.E. Ashforth, D. van Dierendonck, C. Maslach, S.E. Jackson) report an increase in the quantity of employees
with symptoms of burnout which can lead to depression and declining quality of service. The survey covered
128 teachers, social workers and doctors. We were searching for answers to the following questions which
professions are most susceptible to burnout? What are the common and specific manifestations of burnout
among specialists? It was found that 2/3 of respondents had either some symptoms or persistent manifestations
of burnout; the majority of them were medical workers. The results of the study allowed us to draw conclusions
and provide recommendations on prevention and treatment of emotional exhaustion, depersonalization and
reduction of professional achievements. It is shown how responsibilities should be distributed among managers
and employees in order to prevent burnout and decreased work efficiency.
    Keywords: Burnout syndrome;socionomic occupations;emotional detachment;professional stagnation;depression